Privacy Policy
Last updated: August 2026
1. Who we are
AppJaw Ltd trades as Memzur. We are the data controller under UK GDPR for the personal data described in this policy. We are registered with the ICO (ZC149414). Contact Us.
2. What data we collect and why
- Account data (email address, plan, billing dates) to provide the service.
- Memory content (what you ask AI, what AI responds) to power your persistent memory across platforms.
- Usage data (which platforms you use, how often) to maintain and improve the service.
- Payment data handled entirely by Stripe. We never see or store your card details.
- Technical data (IP address, browser type) for security and fraud prevention.
3. Our lawful basis
- Contract: account data and memory content. We need these to deliver the service to you.
- Legitimate interests: usage data and technical data. We use these to keep the service secure and improve it over time.
We do not rely on consent for core service data.
4. How long we keep your data
- Active accounts: we keep your data while your subscription is active.
- After cancellation: we delete your data within 30 days.
- Billing records: we keep these for 7 years to meet our legal obligations.
5. Your rights
Under UK GDPR you have the right to:
- Access the personal data we hold about you.
- Have inaccurate data corrected.
- Have your data anonimised or erased in certain circumstances.
- Receive your data in a portable format.
- Restrict how we process your data.
- Object to processing based on legitimate interests.
To exercise any right, contact us, we will respond within 30 days.
You can download all your data or delete your account at any time from your account settings.
6. Cookies
We use cookies to keep you signed in and to understand how people use the site. For full details, see our Cookie Policy.
7. Third parties
We use a small number of carefully chosen suppliers to run the service. Details are available on request by contacting us,
8. Complaints
You have the right to complain to the Information Commissioner’s Office (ICO) at ico.org.uk or by calling 0303 123 1113.
9. Changes to this policy
If we make material changes to this policy, we will email you in advance. The updated policy will also be published on this page.